The Concierge Desk

You have a million and one things to do as a small business owner. And each of these tasks needs to be done well. Using the right tools and using them to set up an efficient system will help you run more things on autopilot. In this post I’m sharing my top 5 tech tools […]

Too often, blogs get lost in the content black hole that is the internet. An optimized blog post will give your brand increased visibility, drive traffic to your website, and build your online credibility.

Avoid these words in your content marketing to make your message stronger, shorter, and more powerful by keeping fluff to a minimum.

Knowing what to say is one thing, but how you write your message can make all the difference. I’m sharing a few of my favourite copy hacks that will instantly upgrade your content.

Proofreading is the finishing touch, but copy editing comes first. It’s an intricate, yet ruthless process that makes written content the best it can be.

Email is the most simple, affordable, and effective way to market your business. A welcome email sequnce is the best way to create engagement, make a lasting impression, and convert leads.

Revisit and refine the marketing materials that have the biggest potential to attain and acquire new clients.

Writing for the internet is completely different to writing offline. Just what is web copy anyway, and why is it so important?

Excellent customer service improves your brand reputation…yeah yeah, we know this. But this is HOW to set yourself up for success!